From 1st February 2021 we will no longer be accepting repeat prescription requests via the telephone. Please ensure you have signed up to use our online Patient Services before then.
You may be wondering why. There are many benefits to patient and Practice, but here are just a few:
Reduces the possibility of error.
Speeds up the process for both Practice and patient.
Frees up staff time to focus their attention on urgent matters and ensures patients can access services quicker.
Patients will no longer need to make repeat calls should the phone lines be busy.
Thank you for your patience and understanding while we work to get you all up and running with our new system. We know it will be to everyone's benefit.